Effective Date: October 15, 2025
Company Name: Aziz Productions LLC
Website: https://www.azizproductions.shop
1. Overview
At Aziz Productions LLC, your satisfaction is our priority.
If you are not completely happy with your purchase, we’re here to help.
2. Returns
You may request a return within 14 days of receiving your order if:
- The product is unused, in its original packaging, and in the same condition as received.
- You provide proof of purchase (order number or receipt).
To initiate a return, please contact us at info@azizproductions.shop
We will provide instructions and the return address.
⚠️ Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
3. Exchanges
If you received a defective or incorrect item, please email us within 7 days of delivery.
We will replace the item at no additional cost once verified.
4. Refunds
Once your return is received and inspected, we will notify you by email.
Approved refunds will be processed to your original payment method within 5–10 business days.
Please note:
- Shipping costs are non-refundable.
- Refund timing may depend on your card issuer or payment provider.
5. Non-Returnable Items
We cannot accept returns for:
- Opened or used baby products (for hygiene and safety reasons)
- Personalized or custom items
- Clearance or final-sale products
6. Cancellations
If you wish to cancel your order, please contact us within 12 hours of purchase.
Once the order has shipped, it cannot be canceled and must follow the return process.
7. Contact Us
For any questions or concerns regarding returns or refunds, please reach out to us:
Aziz Productions LLC
📧 Email: info@azizproductions.shop
🌐 Website: https://www.azizproductions.shop